.png)
3 weeks ago
20
Doha, November 19 (QNA) - The Ministry of Commerce and Industry organized an awareness workshop aimed at enhancing knowledge of the provisions of the Consumer Protection Law and its executive regulations, and supporting compliance efforts across various commercial establishments.
In a statement issued today, the ministry explained that the workshop comes within its efforts to improve the quality of commercial practices in the Qatari market and strengthen supplier compliance with Law No. (8) of 2008 on Consumer Protection and its amendments, in addition to circulars issued by the ministry related to safeguarding consumer rights and enhancing confidence in commercial transactions.
The three-day workshop, which targeted the automotive dealership sector, retail and fashion businesses, and beauty salons, provided a comprehensive presentation of the key provisions of the law, including major legal terminology, general consumer rights, supplier obligations, procedures for seizing materials and taking samples, and penalties for violations. It also reviewed consumer rights relating to price disclosure, invoice issuance, adherence to the Arabic language, provision of warranties, maintenance services, and spare parts.
The workshop addressed the most common violations of the Consumer Protection Law and ways to avoid them, in addition to ministry circulars covering procedures for reserving new vehicles and booking services, transparent disclosure of prices for new cars, spare parts, and maintenance fees, as well as the prohibition on exporting new vehicles.
The workshop concluded with several recommendations emphasizing the need to strengthen coordination between the ministry and car dealerships, showrooms, maintenance centers, the electronics and electrical appliances sector, and the retail sector. This, it noted, would help raise compliance levels, reduce violations, enhance consumer-rights protection, and reinforce confidence in the country’s commercial environment. (QNA)
